Privacy Policy
Last Updated: 09/17/2026
At Live Oak Family Dental Care (“we,” “us,” or “our”), located at 2906 S Bagdad Rd UNIT 100, Leander, TX 78641, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy describes how we collect, use, and protect the information gathered through our website, liveoakfamilydentalcare.com.
1. Notice Regarding Health & Medical Records (HIPAA & Texas HB 300)
This Website Privacy Policy governs only the information collected through our website.
Information related to your medical or dental history, treatment records, and payment for healthcare services is classified as Protected Health Information (PHI) under the federal Health Insurance Portability and Accountability Act (HIPAA) and the Texas Medical Records Privacy Act (Texas HB 300).
- Please do not submit confidential medical information through general website inquiry forms or email links.
- To review how we handle, store, and share your dental and health records, please review our separate [Notice of Privacy Practices (HIPAA)] available at our office or upon request.
2. Information We Collect
We collect information directly from you when you interact with our website, as well as automatically through technology.
A. Information You Voluntarily Provide
- Appointment Requests & Contact Forms: Name, email address, phone number, and any non-medical message content provided when scheduling a checkup or contacting our Leander office.
- Newsletter/Communication: Contact preferences for promotional offers or dental health updates.
B. Automatically Collected Information
- Technical Data: IP address, browser type, operating system, device details, and referral URLs.
- Cookies and Tracking Technologies: We use cookies, web beacons, and analytical tools to analyze website traffic, remember user preferences, and improve user experience.
3. Third-Party Services & Financial Providers
Our website integrates with trusted third-party service providers to enhance patient care and experience. These third parties have their own privacy practices:
- Financing & Payment Plans: If you access financial options through third-party services linked on our site (such as Cherry Payment Plans or CareCredit), any information submitted is governed by their respective privacy policies.
- Social Media & Third-Party Widgets: Our site features links to our TikTok, Instagram, and third-party review widgets (e.g., Trustindex / Google Reviews). Interacting with these features may allow third parties to collect your IP address and set cookies.
We do not sell, rent, or trade your personal information to third parties.
4. How We Use Your Information
We use the non-medical personal data collected via the website to:
- Schedule appointments and respond to patient inquiries.
- Process requests submitted through online forms.
- Improve, maintain, and optimize the layout and security of
liveoakfamilydentalcare.com. - Comply with applicable state and federal laws.
5. Your Texas Privacy Rights (TDPSA Compliance)
Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have specific rights regarding personal data collected outside of HIPAA-exempt health records:
- Right to Access: Request confirmation of whether we are processing your personal data and access that data.
- Right to Correct: Request corrections to inaccurate personal data.
- Right to Delete: Request the deletion of personal data provided through our website.
- Right to Opt-Out: Request to opt out of targeted advertising or processing of personal data (Note: We do not sell your personal data).
To exercise any of these rights, please contact us using the information in Section 9.
6. Data Security & Encryption
We take reasonable technical and administrative precautions to safeguard the personal information submitted through our site. Our website utilizes Secure Socket Layer (SSL) encryption to secure data transmission between your browser and our servers.
7. Children’s Privacy
Our website is intended for general audiences and parents seeking dental care for their families. We do not knowingly collect personal information directly from children under 13 online without parental consent.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated “Last Updated” date. Your continued use of the site after updates constitutes acceptance of the modified policy.
9. Contact Us
If you have questions, comments, or requests concerning this Privacy Policy, please contact us at:
Live Oak Family Dental Care
Dr. Jackeline Argandona & Team
2906 S Bagdad Rd UNIT 100
Leander, TX 78641
- Phone: (512) 259-1250
- Email: info@liveoakfamilydentalcare.com